E-mail address: [email protected]

Business address & returns: Arik Einstein 34, Herzliya

All sales are final. No refunds accepted, no returns honoured. Items with significant factory defects are accepted for exchange within 7 days from when the shipment is received. We require that costumers use the contact form for any problems with merchandise within 48 hours of receiving. Items must be in their original packaging, in as-new condition. In as-new condition is defined as unworn, unwashed, undamaged (beyond what is noted if exchanging due to factory defect), and unused. We reserve the right to refuse an exchange if the merchandise does not meet these criteria. Please allow 3-7 business days for refunds (minus the shipping fees + 5% from the product’s purchase price) to process. Costumers are responsible for return shipping costs incurred while sending merchandise back for exchange

Israelis can physically visit the store and return/exchange an item (if is in stock) for the same price or get a refund with the same method provided for payment (cash/bit/credit etc), under 7 days from receiving the package

The refund will be issued to the same credit card provided (once the package received & confirmed of it’s return condition). For cash transactions, a bank transfer will be made. It is not possible to credit direct card and postal cards, therefore the owners of those type of cards will receive a store credit (for infinite amount of time, and ends when the make a purchase with it)

If you have received a damaged, defective, or incorrect item please email [email protected]. Include the following in your email – 

1. Your order number

2. Name on the order

3. Email the order was made with

4. Your request

5. A picture demonstrating the quality of the print of the damaged area of the item